Expert-assisted troubleshooting method and system based on AR technology, and storage medium

• Main Authors: NIU JUN, KE WENQI, WANG HAIBO, SHEN QIANG, LI YING, CHAI GUOXING, HUANG WEI, CHEN QIUFEN, ZENG HAO, WANG YUANQING
• Format: Patent
• Language: Chinese; English
• Published: 03.05.2022
• Subjects: CALCULATING; COLORIMETRY; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; IMAGE DATA PROCESSING OR GENERATION, IN GENERAL; MEASUREMENT OF INTENSITY, VELOCITY, SPECTRAL CONTENT,POLARISATION, PHASE OR PULSE CHARACTERISTICS OF INFRA-RED,VISIBLE OR ULTRA-VIOLET LIGHT; MEASUREMENT OF MECHANICAL VIBRATIONS OR ULTRASONIC, SONIC ORINFRASONIC WAVES; MEASURING; MEASURING ANGLES; MEASURING AREAS; MEASURING IRREGULARITIES OF SURFACES OR CONTOURS; MEASURING LENGTH, THICKNESS OR SIMILAR LINEARDIMENSIONS; PHYSICS; RADIATION PYROMETRY; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TESTING

The invention provides an expert-assisted troubleshooting method and system based on an AR technology, and a storage medium. The method comprises the following steps: scanning a video scene containing target equipment by using AR equipment, judging whether the target equipment has a fault or not based on the video scene, and when the target equipment has the fault, determining fault information of the target equipment; obtaining a troubleshooting scheme prepared according to the fault information of the target equipment, wherein the troubleshooting scheme comprises reset parameters and numerical values of the target equipment; judging whether the troubleshooting scheme is suitable for target equipment or not according to parameters of the target equipment and a reference value range of the target equipment; when it is judged that the troubleshooting scheme is suitable for the target equipment, the troubleshooting scheme is used for troubleshooting the target equipment. According to the invention, front-line r