Telephone banking voice traffic scheduling method, device and system

• Main Authors: FENG DANPING, LI XIANGYE, LENG ZHIJUAN, JIN YONGSHI
• Format: Patent
• Language: Chinese; English
• Published: 05.11.2021
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

The invention belongs to the field of finance, particularly relates to the field of telephone banking, and provides a telephone banking voice traffic scheduling method, device and system, and the method comprises the steps: obtaining the operation data of an application layer in each relay system in real time; when the application layer of one relay system has a fault, determining a fault relay system and a non-fault relay system according to the operation data; sending a preset processing rule to an access layer of the fault relay system, so that the access layer of the fault relay system processes a to-be-forwarded voice traffic packet according to the preset processing rule to obtain a target to-be-forwarded voice traffic packet, wherein the target to-be-forwarded voice traffic packet can jump to an application layer of the non-fault relay system. According to the method, the relay path can be quickly switched when the telephone banking voice traffic relay has a fault, smooth processing of data and continu