IP-PBX reservation automatic callback method, terminal equipment and storage medium

• Main Authors: SHEN WEIHONG, CHEN BINGSHAN, ZHENG CHENTING, CHEN PENGZHI, QIU HAIMING
• Format: Patent
• Language: Chinese; English
• Published: 02.07.2021
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; TELEPHONIC COMMUNICATION; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

The invention relates to an IP-PBX reservation automatic callback method, terminal equipment and a storage medium, and the method comprises the steps: when an extension receives a call request in a busy hour state, sending a prompt message whether to reserve a callback or not to a calling party in the call request; when an appointment callback confirmation message replied by the calling party is received, constructing a corresponding appointment extension message; and detecting whether the corresponding called party is in an idle state at regular time according to the appointment extension information, if so, initiating callback to connect the call between the calling party and the called party, and deleting the corresponding appointment extension information after the call is connected. According to the invention, under the condition that the call of the called party is not connected, the reservation callback can be automatically carried out, and when the call of the called party is hung up, the callback is