Short voice intelligent navigation method applied to field of electric power

• Main Authors: SHAN ZHENGBO, ZENG SHIBO, HUANG YU, FANG WENCHONG, ZHANG SITUO, HONG DANKE, HU FEIFEI, LIANG SHOUYU
• Format: Patent
• Language: Chinese; English
• Published: 30.03.2021
• Subjects: ACOUSTICS; CALCULATING; COMPUTING; COUNTING; ELECTRIC DIGITAL DATA PROCESSING; MUSICAL INSTRUMENTS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION

The invention relates to the technical field of intelligent dispatching voice recognition of artificial intelligence customer service, in particular to a short voice intelligent navigation method applied to the field of electric power. The method is characterized by comprising the following steps of: 1, determining voice matching content required by a voice semantic matching library; 2, extractingfeature parameter vector sequences in respective electric power parallel voices; 3, carrying out alignment; 4, randomly extracting a voice frame feature vector; 5, repeating the step 2 to the step 4;6, forming an electric power customer service intelligent navigation correction dictionary; 7, carrying out reconstruction; 8, carrying out iteration; 9, calculating a feature vector sequence; and 10, obtaining a corrected voice inquiry result conforming to intelligent customer service navigation. According to the invention, the accuracy of intelligent navigation can be effectively improved. 本发明涉及人工智能客服的智能调度语音识别技术领域，具体为一种