USER EXPERIENCE EVALUATION

• Main Authors: KIM LAE-HOON, VISSER ERIK, SAKI FATEMEH, GUO YINYI, CHOUDHARY RAVI, MOON SUNKUK
• Format: Patent
• Language: Chinese; English
• Published: 18.12.2020
• Subjects: ACOUSTICS; ALARM SYSTEMS; CALCULATING; COMPUTING; CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE ORDIFFERENT FUNCTION; CONTROL SYSTEMS SPECIALLY ADAPTED FOR HYBRID VEHICLES; COUNTING; DIAGNOSIS; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRIC DIGITAL DATA PROCESSING; ELECTRICITY; HUMAN NECESSITIES; HYGIENE; IDENTIFICATION; MEDICAL OR VETERINARY SCIENCE; MUSICAL INSTRUMENTS; ORDER TELEGRAPHS; PERFORMING OPERATIONS; PHYSICS; PICTORIAL COMMUNICATION, e.g. TELEVISION; ROAD VEHICLE DRIVE CONTROL SYSTEMS FOR PURPOSES NOT RELATED TOTHE CONTROL OF A PARTICULAR SUB-UNIT; SIGNALLING; SIGNALLING OR CALLING SYSTEMS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION; SURGERY; TRANSPORTING; VEHICLES IN GENERAL

A device includes a memory configured to store a user experience evaluation unit. A processor is configured to receive a first user input corresponding to a user command to initiate a particular task,the first user input received via a first sensor. The processor is configured to, after receiving the first user input, receive one or more subsequent user inputs, the one or subsequent user inputs including a second user input received via a second sensor. The processor is configured to initiate a remedial action in response to determining, based on the user experience evaluation unit, that theone or more subsequent user inputs correspond to a negative user experience. 本发明揭示一种装置，其包含经配置以存储用户体验评估单元的存储器。处理器经配置以接收对应于用以起始特定任务的用户命令的第一用户输入，所述第一用户输入是经由第一传感器接收。所述处理器经配置以在接收所述第一用户输入之后接收一或多个后续用户输入，所述一或多个后续用户输入包含经由第二传感器接收的第二用户输入。所述处理器经配置以响应于基于所述用户体验评估单元确定所述一或多个后续用户输入对应于消极用户体验而起始矫正措施。