Management method and system for outbound call of hotel order, electronic equipment and medium
The invention discloses an outbound call management method and system for a hotel order, electronic equipment and a medium. The method comprises the following steps: obtaining historical outbound calldata of all telephone numbers of a hotel corresponding to the hotel order; identifying all effective...
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Format | Patent |
Language | Chinese English |
Published |
26.06.2020
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Abstract | The invention discloses an outbound call management method and system for a hotel order, electronic equipment and a medium. The method comprises the following steps: obtaining historical outbound calldata of all telephone numbers of a hotel corresponding to the hotel order; identifying all effective outbound calls based on the historical outbound call data; counting the number of times of effective outbound calls corresponding to each telephone number and the number of times of corresponding total outbound calls based on the historical outbound call data; calculating the outbound success rateof each telephone number based on the effective outbound times and the total outbound times; and sorting all the telephone numbers of the hotel according to the outbound success rates from high to low to obtain an outbound sequence for all the telephone numbers of the hotel. According to the invention, the hotel telephone numbers are sorted according to the outbound call success rate, so that anaccurate reference is provi |
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AbstractList | The invention discloses an outbound call management method and system for a hotel order, electronic equipment and a medium. The method comprises the following steps: obtaining historical outbound calldata of all telephone numbers of a hotel corresponding to the hotel order; identifying all effective outbound calls based on the historical outbound call data; counting the number of times of effective outbound calls corresponding to each telephone number and the number of times of corresponding total outbound calls based on the historical outbound call data; calculating the outbound success rateof each telephone number based on the effective outbound times and the total outbound times; and sorting all the telephone numbers of the hotel according to the outbound success rates from high to low to obtain an outbound sequence for all the telephone numbers of the hotel. According to the invention, the hotel telephone numbers are sorted according to the outbound call success rate, so that anaccurate reference is provi |
Author | MAO XIAODONG WU TAO WU XINFENG HUANG YUNFA ZHAO TONGYI |
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DocumentTitleAlternate | 酒店订单的外呼电话的管理方法、系统、电子设备和介质 |
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Snippet | The invention discloses an outbound call management method and system for a hotel order, electronic equipment and a medium. The method comprises the following... |
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SubjectTerms | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION |
Title | Management method and system for outbound call of hotel order, electronic equipment and medium |
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