SYSTEM AND METHOD FOR INTEGRATING LOYALTY PROGRAM PARTNER SYSTEMS WITH AN ENTERPRISE SYSTEM

• Main Authors: O'SHAUGHNESSY, RYAN WILLIAM, YUEN, KEVIN KA-WIN, DELAVARI-MARAGHI, SYROUS, ZHOU, ZHONG-KAN
• Format: Patent
• Language: English; French
• Published: 09.01.2023
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

A system and method are provided for integrating loyalty program partner systems with an enterprise system. The method includes providing a first application programming interface (API) between a loyalty platform and one or more loyalty partner systems, providing an inbound traffic service to the platform, to receive data from the one or more loyalty partner systems via the first API, providing a second API between the platform and at least one payment system configured to detect transactions, and providing an outbound traffic service from the platform, to communicate with the one or more loyalty partner systems via at least one communication channel. The method also includes configuring a plurality of microservices within the platform and orchestrating the plurality of microservices using data received via the inbound traffic service and/or transaction data detected via the second API to update a corresponding loyalty partner system via the outbound traffic service.