SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS

A system and method providing a centralized network for facilitating travel reservations and/or services, see Figure 1. The system comprises a network (110) with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems (120), travel vendors (150),...

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Main Authors CAMPBELL, DAVID E, GARCIA, PHILIP A, LAUGHLIN, MICHAEL KEITH, SHAPIRO, JEAN, QUALANTONE, MIKE, FITZGERALD, MATT, KLEIN, JAMES, SCHULTZ, DEBBIE L
Format Patent
LanguageEnglish
French
Published 17.12.2013
Subjects
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Summary:A system and method providing a centralized network for facilitating travel reservations and/or services, see Figure 1. The system comprises a network (110) with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems (120), travel vendors (150), and travel office point of service terminals (130). The system includes multipurpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
Bibliography:Application Number: CA20032473655