Method and system for enhanced internet url and button voice connection

A system and method for initiating a computer initiated voice call includes a user computer with an installed communications application connected to an Enhancement Server, capable of establishing a voice connection between the user computer and a destination device. A user activates a voice enablin...

Full description

Saved in:
Bibliographic Details
Main Authors POH YOKE LAI, EDE PHANG NG, PAN HONG, SNG KHOON HENG
Format Patent
LanguageEnglish
Published 21.09.2000
Edition7
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online AccessGet full text

Cover

More Information
Summary:A system and method for initiating a computer initiated voice call includes a user computer with an installed communications application connected to an Enhancement Server, capable of establishing a voice connection between the user computer and a destination device. A user activates a voice enabling button on a web page, uses a URL, or otherwise requests a web-page containing a voice enabling script. The voice enabling script sends a connection request to the Enhancement Server, which returns a MIME data transmission to the user computer. The user computer passes the connection order to the communications application, which decodes the data and initiates a call. The Enhancement Server receives the call initiation and checks predetermined routing preferences, to determine an appropriate destination. After matching the routing preferences with user identification information and/or other variables, the Enhancement Server establishes a voice connection between the user computer and a destination device in a permitted manner.
Bibliography:Application Number: AU20000033415