Dynamic communications routing to disparate endpoints
The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically route messages having certain intents between bots and user devices during communication sessions configured with multi channel capabilities.
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| Main Authors | , |
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| Format | Patent |
| Language | English |
| Published |
29.06.2023
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| Subjects | |
| Online Access | Get full text |
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| Abstract | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically route messages having certain intents between bots and user devices during communication sessions configured with multi channel capabilities. |
|---|---|
| AbstractList | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically route messages having certain intents between bots and user devices during communication sessions configured with multi channel capabilities. |
| Author | LOCASCIO, Robert SALTER, Jeffrey |
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| Snippet | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically route messages... |
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| SubjectTerms | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
| Title | Dynamic communications routing to disparate endpoints |
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