Culture and Workplace Mediation

The analysis of conflict and mediation in the field of organizations is an area of great theoretical and applied interest. In organizations with a high demographic diversity, it is necessary to analyse these processes using a cultural aproach. In this article, we will study how culture influences th...

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Bibliographic Details
Published inRevista de Cultura de Paz (Loja) Vol. 1; pp. 49 - 66
Main Authors Francisco J. Medina, Jorge Cea Rodríguez, Jimena Ramírez-Marín
Format Journal Article
LanguageSpanish
Published Universidad Técnica Particular de Loja 01.12.2017
Subjects
conflict
culture and trust
workplace mediation
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Summary:The analysis of conflict and mediation in the field of organizations is an area of great theoretical and applied interest. In organizations with a high demographic diversity, it is necessary to analyse these processes using a cultural aproach. In this article, we will study how culture influences the choice of the dispute resolution system, what dispute resolution strategy is used by the parties, and how the level of trust is perceived by the parties. Culture also affects what is important for the parties that have a dispute and the behaviors that are appropriate.
ISSN:2631-2700