Quality of General Medical Care in Community Health Centers in 2019—2020：Overview and Problems Analysis

• Published in: Zhongguo quanke yixue Vol. 25; no. 1; pp. 35 - 42
• Main Author: JIN Hua, YI Chuntao, NI Hengru, GU Wenye, GU Jiangtao, CHEN Yuge, YU Dehua
• Format: Journal Article
• Language: Chinese
• Published: Chinese General Practice Publishing House Co., Ltd 01.01.2022
• Subjects: general practice|community health services|health care quality, access, and evaluation|quality management|quality improvement|shanghai
• ISSN: 1007-9572
• DOI: 10.12114/j.issn.1007-9572.2021.00.335

BackgroundStrengtheningclinical quality control and supervision is one of the effective ways to ensure medical quality. Supervising the quality of general medical care in primary care settings in the local region could contribute to the systematical assessment of general medical care quality and identification of relevantproblems in such settings.ObjectiveTo analyze the supervision of quality of general medical care in Shanghai's primary care settings conducted in 2019 and 2020, and based on this, to give targeted, rational recommendations on the identified problems in quality management of general medical care.MethodsThe quality of general medical care in a cluster sample of community health centers (CHCs) of Shanghai was supervised in 2019 and 2020 by relevant experts from Shanghai's municipal and district general practice quality control departments using the Clinical Quality Control and Supervision Standards for General Medical Care in Shanghai's Community Health Centers (hereinafter referred to as CQCSS)