Equivalent unit in telecommunications services

The aim of this study is to analyze the relationship between the “cost” and “production” variables in a telecommunications company, measuring the latter in the unit of measure termed Network Units (NU).  The study shows a Pearson correlation coefficient of 0.55 -evaluated as moderate - over the cour...

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Published inGEPROS : Gestão da Produção, Operações e Sistemas Vol. 11; no. 1; pp. 59 - 78
Main Authors Luiza Santangelo Reis, Altair Borgert, Mara Juliana Ferrari
Format Journal Article
LanguageEnglish
Published Universidade Estadual Paulista 01.03.2016
Subjects
Cost management
Equivalent models
Multi-active company
Service providers
Telecommunications
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Summary:The aim of this study is to analyze the relationship between the “cost” and “production” variables in a telecommunications company, measuring the latter in the unit of measure termed Network Units (NU).  The study shows a Pearson correlation coefficient of 0.55 -evaluated as moderate - over the course of a 24-month period and resulting from 177 trials.  Subsequently, only the work teams composed of the company´s standard structure were taken into consideration, which yielded 32 observations of interest and a derived correlation coefficient of 0.8.  Finally, the data pertaining to each individual work team over a determined length of time was analyzed, showing strong correlation coefficients in seven of the eleven, and in the remainder, a moderate linear relationship between the variables analyzed.  These results suggest the viability of applying the NU production measurement model in the telecommunications company in question
ISSN:1984-2430
DOI:10.15675/gepros.v11i1.1319