Investigation on the situation of hospital accompanying visitors and patient satisfaction under the nursing management in orthopedic wards in the post-epidemic era (后疫情时代骨科病房护理管理下住院患者探陪现状及满意度调查)

• Published in: 中西医结合护理 Vol. 7; no. 12; pp. 137 - 141
• Main Authors: CHEN Liping (陈丽萍), WANG Fengmei (王凤美), LI Nannan (李南南), LI Jing (李靖)
• Format: Journal Article
• Language: Chinese
• Published: Association of Integrative Nursing 01.12.2021
• Subjects: accompanying visitor; orthopedics; patient satisfaction; post-epidemic era; 后疫情时代; 满意度; 陪护; 骨科
• ISSN: 2709-1961
• DOI: 10.12209/j.issn2709-1961.202112028

Objective To investigate the situation of hospital accompanying visitors and patient satisfaction under the nursing management of orthopedic wards in the post-epidemic era, in order to provide a reference for how to take into account the needs of patients for visits under the current situation, and to improve the satisfaction of patients and the safe development of medical work. Methods The general situation questionnaire and patient satisfaction questionnaire were used to survey 126 orthopedic inpatients in a tertiary hospital in Jiangsu Province. Results The escort rate in June-July 2020 was significantly lower than that of the same period in 2019 (44. 57% vs 68. 26%, P=0. 001); whether there was family support during the hospitalization period did not affect patient satisfaction (F=1. 32, P=0. 182) ; Gender (t=3. 787, P<0. 001), occupation (t=2. 498, P=0. 014), and the impact of the epidemic on life (t=-2. 618, P=0. 010) are the main factors affecting satisfaction. Conclusion In the post-epidemic era, we s