Chatbots applications in education: A systematic review

"The introduction of Artificial Intelligence technology enables the integration of Chatbot systems into various aspects of education. This technology is increasingly being used for educational purposes. Chatbot technology has the potential to provide quick and personalised services to everyone...

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Bibliographic Details
Published inComputers and education. Artificial intelligence Vol. 2021; no. 2; pp. ohne Angabe - 2021:2<ohne Angabe
Main Authors Okonkwo, Chinedu Wilfred, Ade-Ibijola, Abejide
Format Journal Article
LanguageEnglish
Published 2021
Subjects
"Adaptives System"
"Technologieunterstütztes Lernen"
Anwendung
Applikation
Bildungstechnologie
Chat
Digitale Medien
E-Learning
Informations- und Kommunikationstechnologie
Künstliche Intelligenz
Lehre
Literaturauswertung
Neue Technologien
Online-Kommunikation
Personalisierung
Systematic Review
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Summary:"The introduction of Artificial Intelligence technology enables the integration of Chatbot systems into various aspects of education. This technology is increasingly being used for educational purposes. Chatbot technology has the potential to provide quick and personalised services to everyone in the sector, including institutional employees and students. This paper presents a systematic review of previous studies on the use of Chatbots in education. A systematic review approach was used to analyse 53 articles from recognised digital databases. The review results provide a comprehensive understanding of prior research related to the use of Chatbots in education, including information on existing studies, benefits, and challenges, as well as future research areas on the implementation of Chatbot technology in the field of education. The implications of the findings were discussed, and suggestions were made." [Abstract: Authors' information].
ISSN:2666-920X
2666-920X