Gestión operativa y su impacto en la eficiencia de la Coordinación de Servicios de Atención al Ciudadano IESS Manabí

• Published in: Polo del Conocimiento: Revista científico - profesional Vol. 8; no. 2; pp. 150 - 177
• Main Authors: Romero Vélez, Eva Marisol, León Ruiz, Gabriela Julissa
• Format: Journal Article
• Language: Spanish
• Published: 2023
• Subjects: Coordinación; Coordination; Efficiency; Eficiencia; Gestión; IESS; Impact; Impacto; Management; operational; Operativa; Services; Servicios

The purpose of this investigation is to measure the degree of satisfaction of the active, unemployed, pensioners, beneficiaries and citizens in general by the Coordination of the Citizen Attention Service of the IESS Manabi, in its different Attention Centers distributed in the Cantons from Sucre, C...