Entrepreneurial, strategy and performance in restaurants and similars

Restaurants tend to be small businesses, operated almost in a self managed way, by their entrepreneur owners or a contracted manager. The way these managers conduct their business depends much on their individual abilities to run the company. This research aimed to investigate the possibly existing...

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Published inRevista brasileira de administração cientfica Vol. 11; no. 3; pp. 128 - 143
Main Authors Viana, Mércia Crisitley Barrêto, Nóbrega, Kleber Cavalcanti, Souza, Lieda Amaral
Format Journal Article
LanguageEnglish
Published 03.06.2020
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Summary:Restaurants tend to be small businesses, operated almost in a self managed way, by their entrepreneur owners or a contracted manager. The way these managers conduct their business depends much on their individual abilities to run the company. This research aimed to investigate the possibly existing influences between individual entrepreneurial orientation (IEO), service strategy (SS) and business performance (BP). A construct was developed to run the study, including hypothesis joining the three influences. Questionnaires using Likert scale were built and validated. Survey was conducted with 260 restaurant, bars and hotel owners or managers. Data were analyzed through modeling of structural equations. Results confirmed the three hypothesis: H1: IEO positively influences SS; H2: IEO positively influences BP; H3: SS positively influences BP. Theoretical contributions were made through the construct building. Managerial implications are listed, in order to help restaurant management better run their business.
ISSN:2179-684X
2179-684X
DOI:10.6008/CBPC2179-684X.2020.003.0009