The effects of the pandemic on the hotel sector: a case study

This research aimed to evaluate guests' perceptions in the hospitality sector regarding adopting protective measures related to the COVID pandemic and to identify the main differences related to protective measures between men and women guests. A survey was conducted with a convenience sample o...

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Bibliographic Details
Published inInternational Journal of Scientific Management and Tourism Vol. 9; no. 5; pp. 2653 - 2667
Main Authors Abdalla, Conrado do Val de Moura, Merlo, Edgard Monforte, Tamashiro, Helenita Rodrigues da Silva
Format Journal Article
LanguageEnglish
Published 04.09.2023
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Summary:This research aimed to evaluate guests' perceptions in the hospitality sector regarding adopting protective measures related to the COVID pandemic and to identify the main differences related to protective measures between men and women guests. A survey was conducted with a convenience sample of 250 respondents in the check-in flow at a hotel in the State of São Paulo. In the data processing stage, the percentage statistical probability was initially adopted to identify the percentage occurrences regarding the profile of the sample surveyed and the measurement of the research constructs. Then, using a statistical package (SPSS), the discriminant analysis was applied to investigate differences between genres related to the adopted measures related to the pandemic.
ISSN:2444-0299
2386-8570
DOI:10.55905/ijsmtv9n5-004