A Study on the Factors of Service Recovery in the Public Sector : Focusing on the case of Public Institutions in the Small Enterprise Sector

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Bibliographic Details
Published inJOURNAL OF THE KOREA CONTENTS ASSOCIATION Vol. 23; no. 3; pp. 233 - 243
Main Authors Choi, Shin-Hea, Yang, Suk-Joon
Format Journal Article
LanguageEnglish
Published 31.03.2023
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ISSN:1598-4877
2508-6723
DOI:10.5392/JKCA.2023.23.03.233