Secure Identity and Access Management Across Cloud Platforms: A Salesforce Ecosystem Perspective

• Published in: European Journal of Computer Science and Information Technology Vol. 13; no. 50; pp. 127 - 138
• Main Author: Ediga, Rajesh
• Format: Journal Article
• Language: English
• Published: 26.06.2025
• ISSN: 2054-0957; 2054-0965
• DOI: 10.37745/ejcsit.2013/vol13n50128138

This article examines the transformation of identity and access management (IAM) from an operational function to a strategic imperative within the Salesforce ecosystem. As organizations distribute digital assets across Salesforce's expanding portfolio, they face complex challenges in maintaining coherent identity governance. The evolution of identity models has progressed from siloed repositories to federation frameworks, enabling more secure and efficient authentication processes. Cross-platform identity orchestration addresses the challenges of managing diverse identity types across multiple Salesforce clouds through automated provisioning, governance frameworks, and privileged access management. The regulatory landscape has introduced significant complexity, with Salesforce's identity framework providing capabilities essential for compliance while maintaining operational efficiency. Emerging paradigms such as Decentralized Identity and Zero-Trust principles represent forward-looking approaches that enhance security and privacy while improving user experience across the Salesforce ecosystem. Integrating these identity frameworks with broader digital transformation initiatives enables organizations to accelerate innovation while maintaining security boundaries, creating a competitive advantage through the seamless yet secure delivery of services across an increasingly distributed landscape of Salesforce platforms, customer touchpoints, and partner integrations.