КАЊИЈЕВ ИНТЕГРАЛНИ МОДЕЛ У ФУНКЦИЈИ МЕРЕЊА ПОСЛОВНЕ ИЗВРСНОСТИ
Setting up business excellence as the primary business objective forces companies to seek new ways and models to measure performance. The new and modern performance measurement models need to make a balance among multiple criteria to form a unique and complementary view of the company business perfo...
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Published in | Teme Vol. XLIII; no. 1; pp. 241 - 256 |
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Main Authors | , , |
Format | Journal Article |
Language | Serbian |
Published |
University of Niš
2019
Универзитет у Нишу |
Subjects | |
Online Access | Get full text |
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Summary: | Setting up business excellence as the primary business objective forces companies to seek new ways and models to measure performance. The new and modern performance measurement models need to make a balance among multiple criteria to form a unique and complementary view of the company business performance. This paper presents one of them, known as Kanji’s Business Excellence Measurement System (KBEMS), from several business aspects. As a modern, strategic, multidimensional, and, above all, integrated model for measuring and managing performance, this model integrates both internal and external stakeholders and internal and external processes in order to improve company performance. |
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ISSN: | 0353-7919 |