Havacılık Sektöründe Ekip Planlama Yönetimi: Bir Türk Havayolu Örneği

Use of air transport is increasing steadily, due to the fact that today’s boundaries have been lifted and customer needs are being met instantaneously, which allows growth in the aviation industry. In this study, the activities of crew planning were examined and it was aimed to emphasize the importa...

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Bibliographic Details
Published inİşletme Araştırmaları Dergisi Vol. 10; no. 1; pp. 424 - 446
Main Authors Akyurt, İbrahim Zeki, Toplu Yaşlioğlu, Duygu
Format Journal Article
LanguageTurkish
Published Journal of Business Research 2018
İşletme Araştırmaları Dergisi
Subjects
Business Economy / Management
Human Resources in Economy
crew planning
crew rostering
aviation industry
crew pairing
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Summary:Use of air transport is increasing steadily, due to the fact that today’s boundaries have been lifted and customer needs are being met instantaneously, which allows growth in the aviation industry. In this study, the activities of crew planning were examined and it was aimed to emphasize the importance of human constraints as well as the mathematical constraints considered in crew planning management. In line with this, focus group interviews were conducted with senior managers and crew planning personnel who are working in an airline company operating in Turkey. When crew pairing and rostering activites are carried out, the factors taken into account and applied are the findings obtained as a result of the study. Academic literature conformity of crew planning applications is also taken into consideration. Finally, five basic dimensions for crew planning activities have been set out from these findings; compliance with rules and personnel wellness level, not using human resources harshly, ensuring employee satisfaction, reducing unit crew costs and keeping service level high.
ISSN:1309-0712