Special Article-Total quality management in clinical virology laboratories

The diagnostic laboratories in India are progressively promoting higher standards and are moving towards accreditation and international acceptance. Hence, the concept of "Quality" will need to be understood and implemented. Total quality management (TQM) in a laboratory is an integrated p...

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Bibliographic Details
Published inIndian journal of medical microbiology Vol. 24; no. 4
Main Author Tibbets MW, Gomez R, Kannangai R, Sridharan G
Format Journal Article
Published India Medknow Publications on behalf of Indian Association of Medical Microbiology 13.02.2007
Subjects
India
Total quality management
Virology laboratory
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Summary:The diagnostic laboratories in India are progressively promoting higher standards and are moving towards accreditation and international acceptance. Hence, the concept of "Quality" will need to be understood and implemented. Total quality management (TQM) in a laboratory is an integrated program involving all laboratory staff and management. TQM is a framework to operate and it is aiming for integration, consistency, increase in efficiency and a continuous drive for improvement. A well structured clinical virology service will include serology setup, cell culture facility and capacity for molecular diagnosis. The quality of results from the laboratory is significantly influenced by many pre-analytical and post-analytical factors which needed attention. The end goal of the TQM should be to provide the best care possible for the patient.
ISSN:0255-0857