The Effects Visual Feedback on Social Behavior during Decision Making Meetings

This paper describes the design and evaluation of a visualization that provides feedback for meeting participants on their social behavior (Social Mirror). Our Social Mirror provides feedback on participation level, interactivity level, and level of agreement. For the evaluation we conducted an expe...

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Bibliographic Details
Published inHuman Interface and the Management of Information. Interacting with Information pp. 219 - 228
Main Authors Brandon, Merel, Epskamp, Simon, de Groot, Thomas, Franssen, Tim, van Gennep, Bart, Visser, Thomas
Format Book Chapter
LanguageEnglish
Published Berlin, Heidelberg Springer Berlin Heidelberg
SeriesLecture Notes in Computer Science
Subjects
collaboration
decision making process
Meeting
social behavior
social feedback
social mirror
social visualization
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Summary:This paper describes the design and evaluation of a visualization that provides feedback for meeting participants on their social behavior (Social Mirror). Our Social Mirror provides feedback on participation level, interactivity level, and level of agreement. For the evaluation we conducted an experiment where two groups of four participants each took part in a meeting with and in a meeting without the Social Mirror. The results showed that the participants could easily extract information from the Social Mirror without being distracted from the topic of discussion during the meeting. Our results further suggest that the Social Mirror leads to changes in the social behavior of the participant; in particularly due to the agreement visualization. Moreover most participants prefer meetings with the presence of the Social Mirror.
ISBN:9783642216688
3642216684
ISSN:0302-9743
1611-3349
DOI:10.1007/978-3-642-21669-5_26