A Data-Driven View of the Evolving IT Infrastructure Technologies and Options

For effective service delivery on any infrastructure and SOA-based environment, data is an essential building block both as inputs as well as in monitoring the output. Data is an integral part of any formation delivery and/or service delivery in an IT-enabled business environment. For the new-age IT...

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Bibliographic Details
Published inTechnology Systems and Management pp. 297 - 304
Main Authors Bandopadhyay, Tapati, Kumar, Pradeep, Saini, Anil K
Format Book Chapter
LanguageEnglish
Published Berlin, Heidelberg Springer Berlin Heidelberg
SeriesCommunications in Computer and Information Science
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Summary:For effective service delivery on any infrastructure and SOA-based environment, data is an essential building block both as inputs as well as in monitoring the output. Data is an integral part of any formation delivery and/or service delivery in an IT-enabled business environment. For the new-age IT infrastructure models with cloud and virtualization technology options and web-based service-delivery models, recording of the characteristic data parameters that define or govern the run-time service delivery environment is crucial both for client businesses and provider organizations to be cost-viable and quality-effective. In this paper, we create a data-driven framework of the new-age IT Infrastructure. Operationally, this framework can be used for IT-user organizations as well as service providers, to track their delivery concerns. Strategically, this framework may serve as a baseline template to plan for a minimal set of parameters recoded as operational data-points from the real-time run-time IT infrastructure operations environment.
ISBN:364220208X
9783642202087
ISSN:1865-0929
1865-0937
DOI:10.1007/978-3-642-20209-4_43