Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity

We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities...

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Bibliographic Details
Published inUser Modeling 2007 pp. 350 - 354
Main Authors Iqbal, Shamsi T., Horvitz, Eric
Format Book Chapter
LanguageEnglish
Published Berlin, Heidelberg Springer Berlin Heidelberg
SeriesLecture Notes in Computer Science
Subjects
cognitive models
conversation
disruption
Interruption
recovery
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Summary:We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities that are performed concurrently with conversation.
ISBN:354073077X
9783540730774
ISSN:0302-9743
1611-3349
DOI:10.1007/978-3-540-73078-1_43