Where-How-What Am I Feeling: User Context Logging in Automated Usability Tests for Mobile Software
This work proposes the use of a system to implement user context and emotional feedback and logging in automated usability tests for mobile devices. Our proposal augments the traditional methods of software usability evaluation by monitoring users’ location, weather conditions, moving/stationary sta...
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Published in | Design, User Experience, and Usability: Technological Contexts pp. 14 - 23 |
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Main Authors | , , |
Format | Book Chapter |
Language | English |
Published |
Cham
Springer International Publishing
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Series | Lecture Notes in Computer Science |
Subjects | |
Online Access | Get full text |
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Summary: | This work proposes the use of a system to implement user context and emotional feedback and logging in automated usability tests for mobile devices. Our proposal augments the traditional methods of software usability evaluation by monitoring users’ location, weather conditions, moving/stationary status, data connection availability and spontaneous facial expressions automatically. This aims to identify the moment of negative and positive events. Identifying those situations and systematically associating them to the context of interaction, assisted software creators to overcome design flaws and enhancing interfaces’ strengths.
The validation of our approach include post-test questionnaires with test subjects. The results indicate that the automated user-context logging can be a substantial supplement to mobile software usability tests. |
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ISBN: | 9783319404059 3319404059 |
ISSN: | 0302-9743 1611-3349 |
DOI: | 10.1007/978-3-319-40406-6_2 |