A Dashboard for Lean Companies: A Proposed Model with the Collaboration of Ten Large Italian Enterprises

• Published in: Entrepreneurship, Business and Economics - Vol. 1 pp. 317 - 326
• Main Authors: Payaro, Andrea, Papa, Anna Rita
• Format: Book Chapter
• Language: English
• Published: Cham Springer International Publishing
• Series: Eurasian Studies in Business and Economics
• Subjects: KPI; Large enterprises; Lean management
• ISBN: 9783319275697; 3319275690
• ISSN: 2364-5067; 2364-5075
• DOI: 10.1007/978-3-319-27570-3_25

This paper aims to define a set of key performance indicators (KPI) useful for the implementation of Lean methodologies in large enterprises. Our study considers ten multinational companies that operate in Italy. Companies reveal they need a system that provides at-a-glance views of indicators relevant to monitor the Lean implementation process, in particular to support and to monitor. This paper proposes a model elaborated with the collaboration of manufacturing enterprises. The main target of this paper is the determination of KPIs suitable in different industries. The research has been conducted by the organization of meetings where all companies were represented by own managers. During the meetings, a list of indicators has been presented and a first selection has been operated by managers. After this first selection, the group has checked the validity, reliability, relevance and practicality of every parameter. This paper is a first-stage analysis in the search to find which indicators are the most useful by manufacturing companies. Later another follow-up study will check the importance to use a benchmarking system to compare the results in different industries.