Representing and Visualizing Mined Artful Processes in MailOfMine

Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. mailofmine is a tool, the aim of which is to automatically build, on top of a collection of...

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Bibliographic Details
Published inInformation Quality in e-Health pp. 83 - 94
Main Authors Di Ciccio, Claudio, Mecella, Massimo, Catarci, Tiziana
Format Book Chapter
LanguageEnglish
Published Berlin, Heidelberg Springer Berlin Heidelberg
SeriesLecture Notes in Computer Science
Subjects
artful process
process mining
process visualization
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Summary:Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. mailofmine is a tool, the aim of which is to automatically build, on top of a collection of e-mail messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities. This paper presents its innovative graphical syntax proposal and the interface for representing and showing such mined processes to users.
Bibliography:This work has been partly supported by Sapienza – Università di Roma through the grants FARI 2010 and TESTMED, and by the EU Commission through the FP7 project Smart Vortex. The authors would like also to thank Monica Scannapieco and Diego Zardetto for useful insights and discussions.
ISBN:3642253636
9783642253638
ISSN:0302-9743
1611-3349
DOI:10.1007/978-3-642-25364-5_9