O Papel da Aceitação da Tecnologia nas Cidades Inteligentes: Um estudo das percepções dos usuários do Uber Brasil

Understanding individual perceptions of the user contributes to anticipate potential obstacles to an adoption of other Smart Cities initiatives. [...]the objective of this study is to know the main discourses of Uber users in Brazil, paying attention to the role of information systems. To achieve th...

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Published inRISTI : Revista Ibérica de Sistemas e Tecnologias de Informação no. E17; pp. 571 - 583
Main Authors Mariano, Ari Melo, Ramírez-Correa, Patricio, Alfaro-Pérez, Jorge, Painén-Aravena, Giselle, Machorro-Ramos, Felipe
Format Journal Article
LanguagePortuguese
Published Lousada Associação Ibérica de Sistemas e Tecnologias de Informacao 01.01.2019
Subjects
Information systems
Information technology
Innovations
Knowledge management
Mobile commerce
Technological change
Technology Acceptance Model
Text analysis
Brazil
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Summary:Understanding individual perceptions of the user contributes to anticipate potential obstacles to an adoption of other Smart Cities initiatives. [...]the objective of this study is to know the main discourses of Uber users in Brazil, paying attention to the role of information systems. To achieve this goal, a textual analysis is carried out with 142 records of the complaint platform here, to know the main complaints of the users adopting as approach the Unified Theory of Acceptance and Use of Technology (UTAUT). Joint Commission Journal on Quality and Patient Safety, 21(7), 324-328. Venkatesh, V., Morris, MG, Davis, GB, & Davis, FD (2003) User acceptance of information technology:
ISSN:1646-9895