Entrepreneurial resourcefulness and constraints in the development of eldercare services: Learning from organizations in mature and emerging institutional contexts

Purpose To identify entrepreneurial strategies, actions, and innovative measures to create resourcefulness for addressing constraints in the development of eldercare services. The study also analyzes and suggests potential antecedents and outcomes. Method A grounded theory approach was used to ident...

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Bibliographic Details
Published inJournal of Asia entrepreneurship and sustainability Vol. 18; no. 1; pp. 3 - 40
Main Authors Bhattacharjee, Anindo, Bäck, Monica Andersson, Dellve, Lotta
Format Journal Article
LanguageEnglish
Published Tauranga USA Info, Inc 01.02.2022
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Summary:Purpose To identify entrepreneurial strategies, actions, and innovative measures to create resourcefulness for addressing constraints in the development of eldercare services. The study also analyzes and suggests potential antecedents and outcomes. Method A grounded theory approach was used to identify central aspects and conditions for entrepreneurial resourcefulness in the development of eldercare services in India and Sweden. Interviews with senior managers were analyzed and four successful organizations were selected for deeper contextual analyses. Findings Three major themes of entrepreneurial capacity to create resourcefulness were identified: (1) to overcome financial constraints and cost diseconomies, (2) to overcome human resource constraints, and (3) to bring about service innovation in existing market/industry constraints. These were creatively met by measures taken to overcome these constraints. The analysis also found limits of entrepreneurial resourcefulness. For instance, despite resourcefulness there are still challenges related to attracting and retaining care workers, value conflicts, and person-centered care. Originality/value Many studies confirm the importance of resource but few have unpacked the phenomenon and its implications. Based on senior managers and successful organizations in both emerging and mature context of eldercare, and a conceptual model, this study contributes to better understanding of resourcefulness in such contexts.
ISSN:1176-8592
1176-8592