Same-day appointment movement hits California

A growing number of capitated groups are trying to increase revenue and patient satisfaction by reducing appointment backlogs through an approach called "open" or "advanced" access. See how at risk provider groups are reconfiguring their offices and boosting their performance.

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Bibliographic Details
Published inCapitation management report Vol. 11; no. 2; p. 18
Format Journal Article
LanguageEnglish
Published United States 01.02.2004
Subjects
Appointments and Schedules
California
Health Services Accessibility
Humans
Patient Satisfaction
Time Management
Treatment Outcome
California
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Summary:A growing number of capitated groups are trying to increase revenue and patient satisfaction by reducing appointment backlogs through an approach called "open" or "advanced" access. See how at risk provider groups are reconfiguring their offices and boosting their performance.
ISSN:1083-7183