Data Quality and Data Management in Banking Industry. Empirical Evidence from Small Italian Banks

This chapter addresses the problems created by fragmentation of performance management systems, i.e. having different systems for storing, reporting and analysing data for different business functions, locations and units. These problems are the result of organizations focusing IT investment on syst...

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Bibliographic Details
Published inReshaping Accounting and Management Control Systems Vol. 20; pp. 21 - 40
Main Authors Bruno, Elena, Iacoviello, Giuseppina, Lazzini, Arianna
Format Book Chapter
LanguageEnglish
Published Switzerland Springer International Publishing AG 2017
Springer
Springer International Publishing
SeriesLecture Notes in Information Systems and Organisation
Subjects
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Summary:This chapter addresses the problems created by fragmentation of performance management systems, i.e. having different systems for storing, reporting and analysing data for different business functions, locations and units. These problems are the result of organizations focusing IT investment on systems that support the efficient day-to-day operations, making it difficult to access and use data to support management decision-making. Relevant data is likely to be spread over multiple databases in different systems, in multiple formats and even over multiple organizations.
ISBN:9783319495378
3319495372
ISSN:2195-4968
2195-4976
DOI:10.1007/978-3-319-49538-5_2