XCuteKIP: Support for Knowledge Intensive Process Activities

• Published in: Collaboration and Technology Vol. 9334; pp. 164 - 180
• Main Authors: Moura, Ednilson Veloso, Santoro, Flávia Maria, Baião, Fernanda Araujo
• Format: Book Chapter
• Language: English
• Published: Switzerland Springer International Publishing AG 2015; Springer International Publishing
• Series: Lecture Notes in Computer Science
• Subjects: Collaboration ontology; Educational equipment & technology, computer-aided learning (CAL); Information retrieval; Knowledge-intensive process; Service oriented architecture; User interface design & usability
• ISBN: 9783319227467; 3319227467
• ISSN: 0302-9743; 1611-3349
• DOI: 10.1007/978-3-319-22747-4_13

The century of information puts the organizational processes of which the work highlights knowledge as the main asset into perspective, as well as an engine generator of competitive advantage. The nature of processes that include intensive use of knowledge points out several features that can be exploited to assist in adding value to products and services supported by organizations. These processes are known as Knowledge-intensive Processes. This article presents the XcuteKIP architecture that aims to support the participants of these processes. Particularly, the proposal assists in the execution of knowledge-intensive collaborative activities by providing semi-automatic recommendations of collaborative services. The approach applies the concepts of a service-oriented architecture subsidized by WGWSOA and a semantic modeling Ontology supported by KIPO.