Evaluating the Sense of Safety and Security in Human–Robot Interaction with Older People

• Published in: Social Robots pp. 237 - 264
• Main Authors: Akalin, Neziha, Kristoffersson, Annica, Loutfi, Amy
• Format: Book Chapter
• Language: English
• Published: Switzerland Springer International Publishing AG 2019; Springer International Publishing
• Series: Human–Computer Interaction Series
• Subjects: Elder care; Electronics; elektronik; Quantitative evaluation tool; Sense of safety and security; Social robots
• ISBN: 9783030171063; 303017106X; 3030171078; 9783030171070
• ISSN: 1571-5035; 2524-4477
• DOI: 10.1007/978-3-030-17107-0_12

For many applications where interaction between robots and older people takes place, safety and security are key dimensions to consider. ‘Safety’ refers to a perceived threat of physical harm, whereas ‘security’ is a broad term which refers to many aspects related to health, well-being, and aging. This chapter presents a quantitative evaluation Quantitative evaluation tool of the sense of safety and security for robots in elder Elder care. By investigating the literature on measurement of safety and security in human–robot interaction, we propose new evaluation tools specially tailored to assess interaction between robots and older people.