Assistive and Adaptive Dialog Management

One of the most important challenges in the field of human-computer interaction is maintaining and enhancing the willingness of the user to interact with the technical system. This willingness to cooperate provides a solid basis which is required for a collaborative human-computer dialog. For the di...

Full description

Saved in:
Bibliographic Details
Published inCompanion Technology pp. 167 - 186
Main Authors Nielsen, Florian, Minker, Wolfgang
Format Book Chapter
LanguageEnglish
Published Switzerland Springer International Publishing AG 01.01.2017
Springer International Publishing
SeriesCognitive Technologies
Subjects
Artificial intelligence
Computational linguistics
User interface design & usability
Online AccessGet full text

Cover

More Information
Summary:One of the most important challenges in the field of human-computer interaction is maintaining and enhancing the willingness of the user to interact with the technical system. This willingness to cooperate provides a solid basis which is required for a collaborative human-computer dialog. For the dialog management this means that a Companion-System adapts the course and content of human-computer dialogs to the user and assists during the interaction through individualized help and explanation. In this chapter we elucidate our dialog management approach, which provides user- and situation-adaptive dialogs, and our explanation management approach, which enables the system to provide assistance and clarification for the user during run-time.
ISBN:3319436643
9783319436647
ISSN:1611-2482
2197-6635
DOI:10.1007/978-3-319-43665-4_9