Towards a Generic Multiagent Model for Decision Support: Two Case Studies

• Published in: Current Topics in Artificial Intelligence pp. 597 - 607
• Main Authors: Ossowski, Sascha, Pérez de la Cruz, José Luís, Hernández, Josefa Z., Maseda, José-Manuel, Fernández, Alberto, Belmonte, María-Victoria, García-Serrano, Ana, Serrano, Juan-Manuel, León, Rafael, Carbone, Francesco
• Format: Book Chapter Conference Proceeding
• Language: English
• Published: Berlin, Heidelberg Springer Berlin Heidelberg 2004; Springer
• Series: Lecture Notes in Computer Science
• Subjects: Agent Communication Language; Applied sciences; Artificial intelligence; Computer science; control theory; systems; Data Agent; Directory Facilitator; Exact sciences and technology; Learning and adaptive systems; Multiagent System; User Interface Agent; Multiagent system; Software architecture; Decision support system; Decision making; Traffic management; Road traffic; Bus(channel); Artificial intelligence
• ISBN: 3540222189; 9783540222187
• ISSN: 0302-9743; 1611-3349
• DOI: 10.1007/978-3-540-25945-9_59

This paper describes how agent and knowledge technology can be used to build advanced software systems that support operational decision-making in complex domains. In particular, we present an abstract architecture and design guidelines for agent-based decision support systems, illustrate its application to two real-world domains – road traffic and bus fleet management – and discuss the lessons learnt from this enterprise.