Teleconsultation: finding its place in primary care

Teleconsultation is a remote health consultation using information and communication technologies. There are different modalities and specific practical and communication skills are required. Notwithstanding its prominence in Spain, there is little evidence on teleconsultation. This article explores...

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Published inAtención primaria Vol. 56; no. 6; p. 102927
Main Authors Acezat Oliva, Jordi, Alarcón Belmonte, Iris, Paredes Costa, Eugeni Joan, Albiol Perarnau, Marc, Goussens, Alyson, Vidal-Alaball, Josep
Format Journal Article
LanguageSpanish
Published Spain 01.06.2024
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Summary:Teleconsultation is a remote health consultation using information and communication technologies. There are different modalities and specific practical and communication skills are required. Notwithstanding its prominence in Spain, there is little evidence on teleconsultation. This article explores the applicability, barriers, facilitators and future challenges of teleconsultation. While it has the potential to improve access to healthcare, as well as save time and costs for both patients and healthcare professionals, it faces a number of challenges such as the digital divide and resistance to change. To address new challenges and overcome obstacles, it is crucial to gain the trust of patients and professionals. Improving training in the skills required to optimize their use is also essential. Future research should aim to provide robust evidence regarding safety and cost-effectiveness to ensure successful implementation.
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ISSN:1578-1275
DOI:10.1016/j.aprim.2024.102927