Designing for Disruption

Superficially, disruption seems to defy rational design by introducing elements of chaos. A surprising change of use rapidly leads to unexpected shifts of emphasis in design criteria and priorities, invalidating any attempt at appropriate and informed 'a priori' design. More playful behavi...

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Bibliographic Details
Published inBT technology journal Vol. 19; no. 4; p. 52
Main Authors Gower, A P, Lacohee, H V, Jones, M L R, Tracey, K, Trimby, M, Lewis, A V
Format Journal Article
LanguageEnglish
Published Ipswich British Telecommunications PLC 01.10.2001
Subjects
Collaboration
Consumer behavior
Consumers
Design
Designers
Field study
Innovations
Product design
Product development
R&D
Research & development
Science
Scientists
Social sciences
Studies
Technological change
Technology
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Summary:Superficially, disruption seems to defy rational design by introducing elements of chaos. A surprising change of use rapidly leads to unexpected shifts of emphasis in design criteria and priorities, invalidating any attempt at appropriate and informed 'a priori' design. More playful behaviour has been recommended as one solution, but what role can childish play have in grown-up design? This paper describes one attempt to answer this question systematically, by broadening the range of participants and restructuring the process of design. Examples of designs created with this approach are presented. [PUBLICATION ABSTRACT]
ISSN:1358-3948
1573-1995
DOI:10.1023/A:1013778413095