The relationship between information technology and warehousing performance

The results of a survey of the public and contract warehouse industry is presented. The research provides an overview of the extent of information utilization within the industry. Further, the results provide conformation of a proposed linkage between information technology and warehousing informati...

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Bibliographic Details
Published inThe Logistics and transportation review Vol. 32; no. 4; p. 409
Main Authors Rogers, Dale S, Daugherty, Patricia J, Ellinger, Alexander E
Format Journal Article
LanguageEnglish
Published Vancouver University of British Columbia, Faculty of Commerce and Business Administration 01.12.1996
Subjects
Competition
Competitive advantage
Customer services
Decision making
Electronic data interchange
Information technology
Literature reviews
Logistics
Performance evaluation
Polls & surveys
Questionnaires
Research design
Statistical analysis
Studies
Technology
Value chain
Warehouses
Warehousing
United States > US
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Summary:The results of a survey of the public and contract warehouse industry is presented. The research provides an overview of the extent of information utilization within the industry. Further, the results provide conformation of a proposed linkage between information technology and warehousing information technologies had significantly higher/better performance in the areas of quality improvements, cycle time reductions, and productivity improvements. Utilization of warehousing information technologies among the warehousing respondents was found to be low. However, there appears to be a realization that warehousing firms must invest in information technology to remain competitive.
ISSN:0047-4991