Development of an Integrated Procedure Model for Optimization of Distribution Processes within Industry

• Published in: S-BPM ONE - Education and Industrial Developments Vol. 284; pp. 41 - 56
• Main Authors: Brunner, Uwe, Schiefer, Katharina
• Format: Book Chapter
• Language: English
• Published: Germany Springer Berlin / Heidelberg 2012; Springer Berlin Heidelberg
• Series: Communications in Computer and Information Science
• Subjects: distribution logistics; process optimization; process procedure model; subject-oriented business process management; supply chain management
• ISBN: 3642292933; 9783642292934
• ISSN: 1865-0929; 1865-0937
• DOI: 10.1007/978-3-642-29294-1_4

The requirements placed on logistics increased in recent years due to highly dynamic and competitive markets. A high degree of flexibility with regard to the processes needed in order to fulfill customer needs and to stay competitive is paramount. Consequently the knowledge of one’s processes and realistically achievable potential is vital in order to meet the challenges of the market. Whereas flow chart oriented methods allegorize conventional methods for modeling the actual processes, the subject-oriented business process management can be seen as a high potential alternative. Distribution logistics in particular offers many options and permeations to design optimal transport processes; from the choice of the distribution structure to miscellaneous inventory and transport concepts. In the course of optimization the logistical costs should be reduced but, simultaneously not fall below a defined service level. The focus of the publication is to present an integrated procedure model, optimizing the processes for industrial distribution centers by minimizing the transport costs and striving for0 continuous improvement.