Workforce diversity and cultural competence in healthcare

This paper presents a discussion of workforce diversity in healthcare and its attendant requisite of cultural competency. The first section of the paper argues that self-assessments and diversity training are integral to workforce diversity management. This paper maintains that diversity training sh...

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Bibliographic Details
Published inJournal of cultural diversity Vol. 5; no. 4; p. 138
Main Authors Shaw-Taylor, Y, Benesch, B
Format Journal Article
LanguageEnglish
Published United States Ms. Sallie Monique Allen 1998
Subjects
Clinical Competence - standards
Cultural Diversity
Education, Nursing, Continuing - organization & administration
Health Knowledge, Attitudes, Practice
Humans
Inservice Training - organization & administration
Nursing Staff - education
Nursing Staff - psychology
Prejudice
Self-Assessment
United States
Workplace
United States
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Summary:This paper presents a discussion of workforce diversity in healthcare and its attendant requisite of cultural competency. The first section of the paper argues that self-assessments and diversity training are integral to workforce diversity management. This paper maintains that diversity training should be a part of overall strategic goals, and that the development of management goals should be based on self-assessments. The second section of the review offers a framework of cultural competency in healthcare delivery based on the relationship between patient and provider, and the community and health system. For this relationship to be successful, this review argues that health systems should foster providers that can also be cultural brokers. The cultural broker role is seen as core to achieving cultural competency.
ISSN:1071-5568
2169-415X