Simplifying post-treatment rehabilitation claim forms

• Published in: Gesundheitswesen (Bundesverband der Ärzte des Öffentlichen Gesundheitsdienstes (Germany)) Vol. 75; no. 12; p. 848
• Main Authors: Ballüer, K, Rohland, D, Seger, W, Egen, C, Tecklenburg, A, Gutenbrunner, C
• Format: Journal Article
• Language: German
• Published: Germany 01.12.2013
• Subjects: Forms and Records Control - standards; Germany; Guidelines as Topic; Insurance Claim Reporting - standards; National Health Programs - standards; Records as Topic - standards; Rehabilitation - economics; Rehabilitation - standards; Germany
• ISSN: 1439-4421
• DOI: 10.1055/s-0033-1337995

Many different claim forms are used when starting rehabilitation following inpatient treatment, resulting in high administrative overheads for hospital staff, financial institutions and government agencies as well as patient allocation inefficiencies. We describe the problems ensuing on multiple and incompatible claim forms. On the basis of a survey of extant forms, we describe the content of a unified claim form that can be accepted by all insurers and which is optimised for hospital use. A model procedure for the development of a nationwide unified claim form allows for the assessment of the task's complexity and duration. Nevertheless, quality of care and efficiency considerations support a recommendation of standardisation of rehabilitation claim forms. On this basis the authors appeal to all relevant health-care players to enter into the enterprise of standardisation and to pursue this goal consistently.