Transactive memory in decision-making teams: implications for team effectiveness

The transactive memory system (TMS) construct is one of the most extended theoretical approaches to understand the role of cognitive processes at group level in the effectiveness of work teams. This study examined the relationships among TMS, performance, satisfaction and functional communication in...

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Bibliographic Details
Published inPsicothema Vol. 18; no. 4; pp. 750 - 756
Main Authors Sánchez-Manzanares, Miriam, Rico, Ramón, Gil, Francisco, San Martín, Rafael
Format Journal Article
LanguageSpanish
Published Spain 01.11.2006
Subjects
Adult
Communication
Cross-Sectional Studies
Decision Making
Decision Making, Organizational
Efficiency, Organizational
Female
Group Processes
Humans
Interpersonal Relations
Male
Specialization
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Summary:The transactive memory system (TMS) construct is one of the most extended theoretical approaches to understand the role of cognitive processes at group level in the effectiveness of work teams. This study examined the relationships among TMS, performance, satisfaction and functional communication in decision-making teams. 40 four-person teams were asked to suppose they were expert consulting teams advising a fictitious organization on how to solve a problem with their employees. Results showed a mediating effect of TMS on the relationships between functional communication, perceived team performance and satisfaction. Contrary to our expectations, TMSs were not related to performance as evaluated by external raters. These findings suggest the importance of team communication in the formation of TMSs, as well as their implications for the effectiveness of decision-making teams.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
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ISSN:0214-9915