Status of Provision of Drug Information to Hypertensive Patients at Community‐based Pharmacies

• Published in: Journal of general and family medicine Vol. 12; no. 2; pp. 75 - 82
• Main Authors: Watanabe, Kazuhiro, Nakamura, Fumiaki, Matsumura, Shinji, Fukuhara, Shunichi
• Format: Journal Article
• Language: English
• Published: Tokyo John Wiley & Sons, Inc 01.12.2011
• Subjects: Cross-sectional studies; Drug stores; Hypertension; Patient satisfaction; Pharmacists
• ISSN: 2189-6577; 2189-7948

ObjectiveThe present study examined the status of the provision of drug information to hypertensive patients at community‐based pharmacies by evaluating patients' satisfaction, understanding, and wishes.DesignA cross‐sectional study was conducted by surveying patients using a self‐administered questionnaire.MethodsThree items were evaluated: 1) the level of patient satisfaction with provision of drug information; 2) the level of patient understanding of information provided on antihypertensive drugs; and, 3) patient wishes regarding provision of drug information.ResultsThe level of satisfaction with provision of drug information was high (86.6%). Although patients were found to understand the precautions for use of antihypertensive drugs, their understanding of drug efficacy was insufficient. Also, patients wished to receive more explanation from pharmacists regarding the efficacy of drugs in addition to explanations of associated adverse reactions or precautions for use of the drugs.ConclusionsHypertensive patients were highly satisfied with the provision of drug information at community‐based pharmacies, but did not show sufficient understanding of the efficacy of antihypertensive drugs, an issue to be addressed in the future by pharmacists in their instructions to patients on the use of drugs.