암 환자가 인식하는 인간중심돌봄환경과 환자만족도 간의 관계: 환자 활성화와 간호사 신뢰의 매개효과

• Published in: Asian oncology nursing Vol. 24; no. 1; pp. 21 - 31
• Main Authors: 정현진(Jung, Hyun Jin), 박선화(Park, Seon Hwa), 조정화(Jo, Jung Hwa), 윤현조(Youn, Hyun Jo), 김아람(Kim, A Ram), 이다혜(Lee, Da Hye), 박미선(Park, Mi Sun)
• Format: Journal Article
• Language: Korean
• Published: 대한종양간호학회 01.03.2024
• Subjects: 간호학; 환자만족도; 인간중심돌봄환경; Patient-centered care; Patient participation; 환자 활성화; Patient satisfaction; Trust; 간호사 신뢰
• ISSN: 2287-2434; 2287-447X
• DOI: 10.5388/aon.2024.24.1.21

Purpose: This study evaluated whether patient activation and nurse trust mediate the relationship between a person-centered climate and patient satisfaction in cancer patients. Methods: A total of 179 participants, who were admitted in a tertiary hospital of J city, were surveyed in a cross-sectional study. Data were collected from March 1 to June 10, 2023. The descriptive statistics and mediating effects were analyzed using SPSS/WIN 25.0 and PROCESS macro program. Results: A person-centered climate directly affected patient satisfaction (direct effect=0.21, p<.001; direct effect=0.34, p<.001). Patient activation had a mediating effect between a person-centered climate and patient satisfaction (indirect effect=0.31, 95% Boot confidence interval=0.24~0.39). Nurse trust had a mediating effect between a person-centered climate and patient satisfaction (indirect effect=0.19, 95% Boot confidence interval=0.10~0.27). Conclusion: This indicates the importance of developing a person-centered climate, patient activation and nurse trust to improve satisfaction for cancer patients. Therefore, it is necessary to assess the level of trust in nurses to improve and strengthen trust in them and to develop various program to focus on patient activation in cancer patients. KCI Citation Count: 0