임상간호사를 위한 공감증진 프로그램이 공감역량과 공감화법에 미치는 효과

• Published in: 한국직업건강간호학회지 Vol. 33; no. 1; pp. 12 - 25
• Main Authors: 정인자, 박미경, Jeong, In Ja, Park, Mi Kyung
• Format: Journal Article
• Language: Korean
• Published: 한국직업건강간호학회 29.02.2024; Korean Academic Society Of Occupational Health Nursing
• Subjects: 간호학; 임상간호사; Program; Competence; 역량; 프로그램; Clinical nurses; Compassion; 화법; 공감; Communication
• ISSN: 2287-2531; 2466-1856
• DOI: 10.5807/kjohn.2024.33.1.12

Purpose: This quasi-experimental study used a non-equivalent control group pretest-posttest design with clinical nurses to develop a compassion improvement program and verify its effects on compassion competence and empathic communication. Methods: The Triandis Interpersonal Behavior model (Triandis, 1980) was used as a theoretical framework, and a compassion improvement program was developed based on the ADDIE model. The experimental treatment in the program was conducted for 120 minutes per session, once a week, for a total of six sessions. The data collection and research period ranged from September 7 to November 16. It involved a pre-survey of measured variables, six sessions of experimental treatment, a post-survey, and a follow-up survey in sequence. The collected data were analyzed using the statistical program SPSS/WIN 25.0 and then based on a t-test and repeated measures ANOVA to verify the effectiveness of the program. Results: Clinical nurses participating in the compassion improvement program showed improved compassion competence (F=8.00, p=.001) due to the cultivation of insight, sensitivity, and communication skills. In addition, the improvement in attentive listening (F=3.32, p=.024) indicated that the program was partially effective in empathic communication. Conclusion: The compassion improvement program for clinical nurses, which was developed in this study, is expected to be useful in nursing practice. In other words, the compassion improvement program may contribute to creating a positive atmosphere in the workplace for nurses and an empathic relationship between nurses and healthcare recipients through improvement in the compassion competence of nurses. If the compassion improvement program is continuously implemented as a facilitating condition, it will greatly help prevent the turnover of clinical nurses, assist them in adapting to hospital life, and enhance the quality of nursing care.