간호·간병통합서비스병동과 일반병동 입원 환자의 간호만족도와 간호사의 업무 스트레스 비교조사연구

Purpose: The purpose of this study was to provide basic research material necessary for the establishment of comprehensive nursing service units, through a comparative analysis of inpatient satisfaction with nursing between comprehensive nursing service and general units and the work stress of nurse...

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Published inKanho Haengjŏng Hakhoe chi = The journal of Korean Nursing Administration Academic Society Vol. 23; no. 3; pp. 229 - 238
Main Authors 정수미(Jung, Su Mi), 윤숙희(Yoon, Sook Hee)
Format Journal Article
LanguageKorean
Published 한국간호행정학회 2017
간호행정학회
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ISSN1225-9330
2288-4955
DOI10.11111/jkana.2017.23.3.229

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Summary:Purpose: The purpose of this study was to provide basic research material necessary for the establishment of comprehensive nursing service units, through a comparative analysis of inpatient satisfaction with nursing between comprehensive nursing service and general units and the work stress of nurses. Methods: The survey participants were inpatients and nurses from 3 general hospitals in Busan, including 6 units, 123 nurses and 220 patients. Date collection was done through March and April 2016. Collected data were analyzed using test and independent t-test with SPSS 23 Win program. Results: Inpatients on comprehensive nursing service units had higher scores for satisfaction than inpatients on general units. There was no statistically significant difference in nurses' work stress between the two types of units. Conclusion: The findings indicate that although inpatient satisfaction with comprehensive nursing service units is higher than for general units, work stress for nurses is comparatively high for both types of units. While it is necessary to expand the implementation of comprehensive nursing service units, an institutional strategy for reducing nurses' work stress is required if the expansion is to be successful.
Bibliography:KISTI1.1003/JNL.JAKO201720861242160
ISSN:1225-9330
2288-4955
DOI:10.11111/jkana.2017.23.3.229