간호사를 위한 감정코칭 프로그램이 회복탄력성, 감정노동, 자기효능감에 미치는 효과

• Published in: Journal of Korean Academy of Nursing Vol. 50; no. 3; pp. 419 - 430
• Main Authors: 류경(Ryu, Kyung), 김종경(Kim, Jong Kyung)
• Format: Journal Article
• Language: Korean
• Published: 한국간호과학회 2020
• Subjects: Psychological; 회복탄력성; Self Efficacy; Program Development; Nurses; Emotional Adjustment; 간호사; 프로그램 평가; 감정적응; Resilience; 자기효능감
• ISSN: 2005-3673; 2093-758X
• DOI: 10.4040/jkan.19194

Purpose: This study aimed to assess the effect of the emotional coaching program for hospital nurses. Methods: The study used a non-equivalent control group pretest-posttest design, and participants included 60 nurses (30 in the experimental group and 30 in the control group) who worked at a general hospital. The experimental group attended four sessions, one per week, with each session lasting two and a half hours. Collected data were analyzed using descriptive statistics, Fisher's exact test, χ2 test, t-test, paired t-test, and repeated measures ANOVA using SPSS WIN 23.0 program. Results: Significant differences were shown between the experimental and the control groups regarding emotional labor (F=68.40, p<.001), resilience (F=48.77, p<.001), and self-efficacy (F=15.31, p<.001). Conclusion: The emotional coaching program for nurses is useful for enhancing nurses' emotional labor management, resilience, and self-efficacy. In addition, this program may serve as a basis for providing emotional coaching to nurses in the future.