병원간호사의 의사소통 만족 수준이 조직몰입에 미치는 영향

• Published in: Kanho Haengjŏng Hakhoe chi = The journal of Korean Nursing Administration Academic Society Vol. 18; no. 1; pp. 13 - 22
• Main Authors: 강경화(Kyung Hwa Kang), 한용희(Yong Hee Han), 강수진(Soo Jin Kang)
• Format: Journal Article
• Language: Korean
• Published: 한국간호행정학회 2012; 간호행정학회
• Subjects: 간호학; 조직 몰입; Organizational commitment; Communication satisfaction; 조직 의사소통 만족
• ISSN: 1225-9330; 2288-4955

Purpose: This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses. Method: A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression. Results: The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate. Conclusion: These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.